SC
Steve C
1 reviews | Active since Jun 2013
11 May 2017, 10:24
Fibre Install
<p>I have now been waiting for 7 weeks for the installation of a 4mbps Fibre line. I was told that at the most it would be a wait of 4 to 6 weeks. Today after chasing and chasing and chasing I am told that the service is not available in my estate when it clearly is as my neighbour has the service and the technicians have been in and installed th service weeks ago. I even have an install point 30cm outside my front gate!!! This is utter incompetence. I have even spoken to the engineers in person. I have been paying for mobile internet for nearly 2 months and this is totally unacceptable.</p>
Helpful (0)
Replies (2)0
Replies (2)SC
Steve C's updateReviewer Update
19 May 2017, 18:10And into my 9th week of waiting and being told by Oscar supposed Manager that its being escalated. Have now heard the same lame story for 6 weeks, Please stay away from this company.
SC
Steve C's update19 May 2017, 18:10
Reviewer Update
And into my 9th week of waiting and being told by Oscar supposed Manager that its being escalated. Have now heard the same lame story for 6 weeks, Please stay away from this company.
SC
Steve C's updateReviewer Update
04 Jul 2017, 16:18And now the 4th July and still no feedback or install. DO NOT USE THIS COMPANY FOR FIBRE EVER.
SC
Steve C's update04 Jul 2017, 16:18
Reviewer Update
And now the 4th July and still no feedback or install. DO NOT USE THIS COMPANY FOR FIBRE EVER.