JD
Johann D
1 reviews | Active since May 2010
03 Feb 2015, 13:42
Faulty ADSL Line
It been 2 weeks since Afrihost reset the port on my ADSL after intermittent service, the voice part disappeared,, eventually the line was log at Telkom but as slow response on the 21st Jan the call it still in open state.. Numerous calls and promises that it would be escalated and still nothing.. Line reset about 3 / 6 times from 15:30 - 23:00 on average
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Afrihost.com's replyOfficial
03 Feb 2015, 14:07Hello Taratibo,
We apologise for the problem you have had with your DSL line.
We see that a fault has been logged on the line already. We have asked our team to follow up and give you an update.
We apologise for any inconvenience caused. Our team will try their best to assist you.
Regards
The Afrihost Team
We apologise for the problem you have had with your DSL line.
We see that a fault has been logged on the line already. We have asked our team to follow up and give you an update.
We apologise for any inconvenience caused. Our team will try their best to assist you.
Regards
The Afrihost Team
Afrihost.com's reply03 Feb 2015, 14:07
Official
Hello Taratibo,
We apologise for the problem you have had with your DSL line.
We see that a fault has been logged on the line already. We have asked our team to follow up and give you an update.
We apologise for any inconvenience caused. Our team will try their best to assist you.
Regards
The Afrihost Team
We apologise for the problem you have had with your DSL line.
We see that a fault has been logged on the line already. We have asked our team to follow up and give you an update.
We apologise for any inconvenience caused. Our team will try their best to assist you.
Regards
The Afrihost Team