False adverti*****t!!!!!

I had to cancel my LTE service due to moving to an area with no coverage. I have been mailing Afrihost for weeks, informing them I am cancelling the service until such time as there is coverage. I had replies to my emails before but only in Jan received an email explaining the process on the correct way to cancel. Now you expect me to pay for January because you took your sweet time to give the correct details? You should state clearly when a person joins Afrihost that your adverti*****t is false! I was planning on using Afrihost as service provider again when ADSL line was installed, but not after you pull this stunt! It is no fault of mine! How many customers do you catch with the same stunt?!