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Preshan M

1 reviews | Active since May 2014

07 Mar 2017, 09:16

Extremely frustrating service

<p>My sim card was deactivated by MTN for the second time (even though 90 days had not passed).</p> <p> </p> <p>I ordered an Afrihost sim card as I was told that your sim cards do not get deactivated.</p> <p> </p> <p>I collected the sim card yesterday but I still cannot use it; if I check on Clientzone it says that consent must be given.</p> <p> </p> <p>However, if i try to do this, I get the following error:<br />"There is a problem with your number, please contact MTN customer service."</p> <p><br />This is becoming extremely frustrating. I have had these issues since last year December and Afrihost's response is always that it is an MTN issue. You guys have chosen to use MTN as a third party provider. I am YOUR customer, not MTN's.</p> <p> </p> <p>Please can someone resolve this. I have paid for this month and today is the 7th and I still don't have internet access.</p>

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