RP
Rushdi P

1 reviews | Active since Jun 2024

16 Jun 2024, 20:34

Extremely bad service

I relocatedy fibre on 28 May 2024. The installation at my new place was done incrrectly. Techs came out on 03 June 2024 corrected the installation then told me i needed to cancel and re order my line, which i did. It has now been 3 weeks and i still do not have internet at my new place. Ive spoken to more than 10 advisors and logged numerous tickets since 01 June and nothing has been resolved. I am absolutley disgusted with the level of service. I have aleady paid for the month of June and i have not been able to utilise what im paying for. I have used over R1000 in mobile data since 01 June due to my issue not being resolved. I recieved emails saying my tickets are resolved but i have not had any contact from anyone regarding my line. I have always been the one making contact with Afrihost

0
Replies (0)