1 reviews | Active since Jun 2020
Extremely bad experience
Probably thee worst customer experience I have ever had at any ISP when it comes to dealing with issues. I am dissapointed as I've convinced 5 of my friends to join this IPS. Since them joining they have not experienced as the slogan goes "Pure fiber joy" but only expierenced bad connectivity, streaming apps not working, DNS issues, broken websites, WebEx meeting not working, weird speeds.
Also, the support ends at 4pm, so any issues after that needs to wait until the morning.
After logging multiple tickets (that was closed with no reason) it just felt like they could not care less if you leave or stay.
I would strongly advice staying clear from them and I feel for the staff that is affected by all the highlighted issues.
Sorry Afrihost, but you really let me down this time.
