Escalations, escalations, escalations

I've noticed that I'm not the only one that experiencing Terrible service from Afrihost as a new Customer. They're very quick to take your business, but once signed up you're on your own.

I've now been waiting a Month for Openserve to come and install my Fibre Line, and each time I inquire on progress I'm fed the same tired old line: "we'll escalate your ticket"

Now I realize that Afrihost and Openserve are different companies, but my Business is with Afrihost and they have a relationship with Openserve. Can Afrihost not call Openserve and get some feedback? its seems not... seems they send them an SMS and hope for the best! Absolutely Pathetic!

Order Number: ***A