Embarrassing customer service

The sheer incompetence is astounding. Not only is afrihost ***********, they will ***** your money and reward themselves for bad behaviour. You cancel contracts, but they only cancel half of it (without informing you). Having cancelled my R608 adsl contract in January, they are still charging me for line rental of R389 (I pay telkom directly for line rental.) When you question it, they say you have to cancel with telkom, only to find out the telkom cant cancel until afrihost cancels. Now I have to wait another 30 days before I can cancel telkom, all while being charged. I am tired of paying for other's incompetence