Email issues not being attended to.

We have been plagued by email problems the last few weeks in that emails sent most often not being received by our clients, despite our outbox showing that it has been sent. Our clients also complaints to us that their emails sent to us gets returned as undelivered. I have logged the problem online on 3 separate occasions, WITH THE LAST TICKET NUMBER BEING Ticket ID: YQR-***7, and promptly receive a reply, but then after that nothing further happens and the problem persists. The consultant stated that our domain sits on a server that is currently facing loading problems, ***??? Sort the issue. Not the first time either. I have lost a huge amount of work and this has resulted in staff being laid or placed on short time since then.<br> Trying to phone the helpline is also a problem as the line is so bad that you cannot here a word and given up on that avenue as well.<br> I have attempted one last report and will move to another service provider if this fails.<br> I do not recommend Afrihost to anyone at this stage as their consultants have no inclination to assist and see a problem through. THE SERVICE SUCKS AND THEY HAVE NO RESPECT FOR AFFECTED JOBS!!!