Double Debit

<p>I purchased a once-off data bundle on my afrihost account, and the amount was debited twice. I then sent an e-mail to afrihost (accounts and customer service), to ask that this error be fixed and that they also re-imburse the bank charges linked to the second erroneous debit. </p> <p> </p> <p>Dimakatso then sent me an e-mail advising that they've looked into my account and according to them there was only one debit. </p> <p> </p> <p>I then responded asking how on earth could they advise me otherwise if I provided them with proof (according to my bank statement).</p> <p> </p> <p>Can someone please take responsibility and pay my money back?</p> <p> </p> <p>Thank you</p>