WV
Wilna V
1 reviews | Active since Nov 2019
01 Jan 2020, 15:51
Double bill
I signed up for fibre connectivity and it was promptly installed. With horror I discovered this month that I was billed for both the ADSL and fibre account. Be careful when you change to a fibre package. They catch you unawares while showing off a good deal - just to find out at a huge cost that you were deceived! ********* beaviour once again!
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Wilna V's updateReviewer Update
03 Jan 2020, 14:22Please note that Afrihost needs 30 days notice before a cancellation takes effect. Only then they can release your Telkom account and only then you can cancel your Telkom account. Telkom itself requires 1 month notice. Whichever way, the consumer is *****ed. It is not acceptable. Please anybody advise on how to take this to a place where unfair practice can be addressed effectively.
WV
Wilna V's update03 Jan 2020, 14:22
Reviewer Update
Please note that Afrihost needs 30 days notice before a cancellation takes effect. Only then they can release your Telkom account and only then you can cancel your Telkom account. Telkom itself requires 1 month notice. Whichever way, the consumer is *****ed. It is not acceptable. Please anybody advise on how to take this to a place where unfair practice can be addressed effectively.