1 reviews | Active since Aug 2012
Dont use Afrihost for Fibre
The wifi in my house since installing fibre is bad, actually sometimes I cannot get any at all. I called Afrihost many times over the past few weeks, not only are you put on hold for ages in a queue, but the service agents just cannot be bothered to assist. One gave me Vumatels number? They thought I was mad emailing them. Afrihost clientzone is not the easiest to nogotiate, but yesterday I had a bash yet again. Nathan told me to plug a laptop into the modem and go read his email and he would phone me back.I told him I wont let him go because its so hard to get their attention, he insisted but confirmed a few times that he would call back. Belive it or not his email told me to plug the computer into the modem! I am still waiting for the return call. I cannot change service providers, they want nearly R4000 for me to cancel the contract. BE WARNED: Afrihost dont care about service only about getting your business in the first place.
