Don't use afrihost

I signed up for fibre on a contract which afrihost would be liable for the installation. It took 3 months for me to phone and ask why nothing has been done when I found they lost my order. Then I waited another month because they didn't know I live in a complex. Even though I stated it on the application.

Then after my complex approved the installation, I had to organise with vumatel because afrihost was doing nothing. Then I had to ensure that the line was installed.

Then after 6 months I got an email from vumatel stating I am liable. After 2 hrs on the phone with afrihost and someone phoning me at 22:40, I have had no joy.

I've still been handed over to a debt collector and even after I received a confirmation from afrihost that I am Not liable, nothing has been done as usual.

45 mins holding on the phone and still my query is unresolved. But I keep getting SMS for someone called Simon.

Never before have I had such poor F%£KING SERVICE.