CF
Chris F

1 reviews | Active since Mar 2023

18 Mar 2023, 11:49

Don't sign up for Afrihost

After moving house and giving notice on your client zone portal to move my account to my new address, I was out of service from 10 December 2022 until 3 Feb 2023.

After moving address and giving notice on Afrihosts client zone, I had 2 months of no connectivity. While it isn't Afrihost's fault that the previous owner left with the fibre box and I then saw the need to come with the fibre box from my previous house, the technical team was incapable of picking up this simple fault for 2 months. It was extremely frustrating speaking to a different person each time who seemed to have no record that I even had a problem at all. After requesting a refund and following up, Afrihost simply ignore you

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