DON'T CHOOSE AFRIHOST

I’ve had THE WORST service in the world from Afrihost.

After trying to get internet after moving into a new flat - which already had a fiber box installed all that was needed was a line migration and activation.

After who knows how many phone calls (all of which last long we than 40mins) and being on hold for who knows how long. No-one was able to give me an answer!

The estimated connectivity times I was given ranges from 24hours (a lie) to 2-7 days, to 30 days!!!!!

So today I’ve had it, after a promised phonecall which I was meant to get by 10am (still waiting) I cancelled my package.

But wait it gets better...

I then VERY QUICKLY (because the only department that seems to work in your company is conveniently the billing department) got a R999.00 cancellation fee!!! After then being on hold for another 10mins I queried this, I was told it was for the router.

I had already emailed your warehouse for collection, they are meant to call me today to collect. - still waiting.

The cheek is unbelievable.

Come fetch your router, debit my account at your peril.