JG
Johannes G

1 reviews | Active since Dec 2012

11 Oct 2023, 09:04

Do not use Afrihost

I wanted to relocated my secondary home line to another house. Followed the process as explained by the support agent. They ended up relocated my primary line, which meant it was cut off. Had to apply for a new line. This took more than a week and HOURS on the phone for them to get it to work. I then got billed for the secondary line that was not moved, the new line at the house it was supposed to be moved to, and the new line I had to get for my primary residence. Got billed for all of this for 2 months. Tried to resolve this and only got a blanket no. Want to cancel and move back to Axxess who gave me GREAT service in the past. BUT they want to charge me R999.

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