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Samantha N

1 reviews | Active since Oct 2013

14 May 2019, 22:42

DO NOT ever do business with afrihost

Absolutely useless internet and literally non existent client service. DO NOT USE THEM AS YOUR SERVICE PROVIDER. I have had endless issues with my internet and they have still not fixed my problems - i had to log a fault directly with telkom. Im supposed to have a 8mb adsl line, My speed test that i just ran pings at 3247 and download speed is at 0.37mb. On top of it i placed an order for fibre in feb, 3 weeks ago my neighbour got fibre and after many attempts to get installation done, they have not assisted AT ALL, not even with putting the order through, never even mind installation. They have a whatsapp line but they dont assist you at all on it. And then to top it off, after an email telling them how cross I am and that i will not proceed with my fibre and send the router back, they did not even try to fix anything - after all my emails and the non service delivery i get an email that says how to cancel the order. I hope the company shuts down soon - no person deserves being treated like this after paying such a huge fee monthly.

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