Dissapointed in Afrihost

Afrihost / Telkom has not connected my DSL line since Wednesday, but naturally I have already paid for it. I spoke to 4 consultants from Afrihost yesterday and still no success. The day before was 3 consultants hearing the same story, but no success. The waiting period yesterday, to get an answer which i never did, was 1hr 14 mins, second consultant was 40 min and promised to call me back at 13H00 to confirm that i was connected which she never did, the 3rd consultant, made we wait for 1hr 21 mins until i put down and called the 4th consultant, only to find out that the 3rd consultant left me holding and went home.

I called Telkom 10 times this morning to get a Technician's number who came to install the line, but again no success. The line keeps dropping or they give me another number to phone which, again, has been a waste of my time. Tyring to do Afrihost's job in trying to find a Technician from Telkom to assist me, is not my job, nor my problem.

Afrihost brag about "world class service" which i have to disagree to. There help service centre is the same as Telkom's used to be. I waited 17 minutes yesterday, just for someone to answer.

I am appauled by the service received from both Afrihost and Openserve. I have been with Afrihost since 2016 and they seem to have taken over the Telkom like culture.