Dismissal from the mobile data support team

<p>I recently reconnected my mobile data with Afrihost as I'm running my blog as a business. I paid the reconnection fee, then paid for 1Gb but as I had discussed with the finance rep Fezile I required more data so she added more and I paid again for 1,3Gb.All this data reflected and I used it for 4 days and then all of a sudden I have no internet connection. I send mails to the support team at which time I was provided with various steps to take in order to reboot my system. On the 3rd day without internet I got a mail saying my sim card with all my data was cancelled by MTN and that I should get another sim card. I wrote back angry and asking for assistance and what would happen to the data I just got. I only got a mail after various hrs that it would be transferred. Today I get a mail after mailing all the details regarding the new sim card that I have to add as a new connection. I did so as I'm awaiting the transfer of my original data . instead I get an invoice for more data added. Now I have two active sim cards loaded with data I'm unable to use that expires month end. No response from Afrihost and I'm loosing the potential to make money for my business. </p> <p> </p> <p>I used Afrihost for so long I'm utterly disappointed... I've had 3 separate debits from them , now I have another one due to occur but no assistance of value.</p> <p>Time is money to me literally ...Afrihost is the best but their technical team is terrible!!!!</p>