DISMAL SERVICE, NO FOLLOW UP, BAD CALL CENTRE, NO ADSL

<p>I cannot even express how frustrated I am with Afrihost. After almost 2 years, our ADSL suddenly doesnt work.</p> <p>Afrihost can't explain it, and we've spent hours and hours sending "Helps" to 32541 and holding on the automatic answering machine (just now I help for 9 minutes and 16 seconds while I went from caller number 9 down to caller number 1 - only to have the call dropped before it was answered - ARRRRGH!) and going through a list of really boring futile exercises: switch the router off for five minutes, switch it back on, test the router, unplug, restart, reboot, reinstall the line, maybe the line's not working, etc etc etc</p> <p>After two weeks of this nonsense EVERY night and less than an hour of stable uptime over that period - with not a single follow up call actually made as promised, we are fresh out of patience.<br />What started as a great interactive service has dwindled into really abyssmal disinters and apathy on the part of Afrihost. We will be cancelling our contract.....if they ever call us back......</p> <p> </p>