SM
Shaun M

1 reviews | Active since Oct 2019

05 Nov 2019, 15:25

DISGUSTINGLY HORRIBLE SERVICE

Placed an order for uncapped WiFi, an excellently attractive deal in September after canceling with Axxess for horrid service and unnecessarily long installation waiting periods. We are as yet, (05 November 2019) not activated on the ordered plan. We have incurred so much costs at having to go up and down to get my daughter's online schooling going, not to mention the call and data costs of US having to do AFRIHOST's job in doing follow-ups. They have millions of excuses and blame shifting s****s that a spin doctor would be impressed with. I am now posting this and will be sending a formal complaint to the Consumer Ombudsman later but this kind of inconvenience, slack attitude and obstruction of a minor's education is why South Africa is in the dire state it finds itself in. Thank you Afrihost for being part of the problem and not the solution.

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Replies (1)
SM
Shaun M's update05 Nov 2019, 15:42
Reviewer Update
https://goo.gl/maps/EUb58oDX6rTLwumm8 And that is your Google review, Afrihost. Luckily, it seems Yelp never expanded to South Africa.