disgusting service

my internet has been down since Wednesday the 27th november 2024 till today no one from afrihost can assist me and vumatel.i have been on the phone since the 27th no technician sent out they don't know of a time or day.im really upset.they don't know how to handle clients im givens the run around since Wednesday 27th

*** (today reference) *** yesterday one Reference :Been chatting on watsapp and email via client zone