Disgusting service

Imagine paying for a 200Mpbs line and getting 5mbps. You inform them and they escalate to Vuma. And they just close the ticket. What a joke. All consumers stay away from Afrihost. It is a bunch of ********s I have not ever enjoyed not even 150mbps consistently on a 200mbps line. Rather look elsewhere. Imagine the nerve of paying for something you not getting and when you ask to have it looked into then after 1 week the ticket gets closed. Our fiber exterior box is damaged, VUMA never pitched and Afrihost doesn't care. The fiber installation into the property is appalling yet VUMA and Afrihost will close the ticket and say: Vuma feedback: We are pleased to inform you that your support request with Ticket Reference ***2, has been successfully resolved. Afrihost feedback: Hello Marthinus Kruger,

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What a pathetic joke this is. A premium client and this is what you get....