DISGUSTING SERVICE

1 month in and my account is still not sorted...... ur company is disgusting and ur service is even worse!!!! I am shocked..... you have ****** money from my account and refuse to pay it back..... I arranged a migration with John Mwelwa at the beginning of July and he promised me my account would not be debited twice.... (and why the hell should it be) all I did was move my fibre from one flat to another in the same complex.... it took over a week of begging and pleadin to help me get it sorted and I was passed from pillar to post, in the end I had to sort it out myself with TT Connect because nobody was getting back to me and I was desperate to have it working as I had to work from home!!!!! AFRIHOST DEDUCTED MY MONTHLY AMOUNT OF IN THE 1ST July as normal and then again around the 5th..... I explained to John I am a single mum and can't afford for this to happen and he was certain it wouldn't!!!! And of course once u put the phone down with one person u get a different person then another person then another person and the original person doesn't get back to u or follow up anything g and it's promise after promise!!!! Your service is absolutely disgusting!!!!