Disgusting *******

I app**** for Fibre through Afrihost on 5 June 2018. Their website showed that the service was available in my area. When Openserve came out to access they found after serval weeks that they are unable to provide the service. I cancelled with Afrihost as they were unable to provide the service. Now I have been slapped with a cancellation fee for a service that THEY cannot provide. The call centre agent did not even explain that there would be such a fee. I had called them several times to follow up on the installation, which according to their website takes 1 week. I called to get them to check why Openserve were not doing their jobs. Now I'm the one who must pay. I am LIVID. ABSOLUTELY DISGUSTING!!!! I have been an Afrihost client for over 3 years now. This has been my worst experience.

What disgusting service.