MP
Mark P
1 reviews | Active since May 2014
06 May 2015, 11:12
Disgusting Downtime and Service
We have two business ADSL packages, both with static IP's that has been down all day yesterday and is still not currently working. Nobody can give me an indication as to when it will be fixed. This is sold as a business package and I would expect a little more urgency in its resolution and communication with your clients !!!!<br> <br> I will never buy another of your product and will close my accounts ASAP<br> <br> Avoid these people !!!
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Afrihost.com's replyOfficial
06 May 2015, 11:35Hello legolasza,
We are sincerely sorry that you are having such a poor experience.
We are aware of the current error with Static IP (L2TP) service, and we are working with our upstream provider to restore normal operations. We totally understand that this is an inconvenience to clients who use this service for business purposes.
Please email us on *** so that we can give you more feedback on this issue.
Kind regards
The Afrihost Team
We are sincerely sorry that you are having such a poor experience.
We are aware of the current error with Static IP (L2TP) service, and we are working with our upstream provider to restore normal operations. We totally understand that this is an inconvenience to clients who use this service for business purposes.
Please email us on *** so that we can give you more feedback on this issue.
Kind regards
The Afrihost Team
Afrihost.com's reply06 May 2015, 11:35
Official
Hello legolasza,
We are sincerely sorry that you are having such a poor experience.
We are aware of the current error with Static IP (L2TP) service, and we are working with our upstream provider to restore normal operations. We totally understand that this is an inconvenience to clients who use this service for business purposes.
Please email us on *** so that we can give you more feedback on this issue.
Kind regards
The Afrihost Team
We are sincerely sorry that you are having such a poor experience.
We are aware of the current error with Static IP (L2TP) service, and we are working with our upstream provider to restore normal operations. We totally understand that this is an inconvenience to clients who use this service for business purposes.
Please email us on *** so that we can give you more feedback on this issue.
Kind regards
The Afrihost Team