Disgusting attitude, POOR service

Afrihost, I'm disgusted in your service and attitude. I joined you guys 2 years ago with the impression that you were the BEST service provider and you have proven me wrong numerous times now.

Firstly, I complained at LEAST 30 times since August last year regarding the quality of internet we were receiving and time and time again I was told it was sorted only to have to phone in AGAIN and AGAIN wasting airtime and my own time to report the line again. For SEVEN months I paid in full for a line that I couldn't get proper service out of until in February we refused to pay until our service was running correctly. On the 7th of February you suspended our service due to non payment and refused to help us further until we paid the account. I then told you that I would pay for the 7 days I had service and I wanted my account cancelled but you insisted me pay for a FULL month of which I had only 7 days partial service. I've now changed to another service provider but you refuse to release the line and are wanting a full months fees for February. You attitude and service are appalling to say the least and I'm requesting KINDLY to save your dignity and give me a bill for the SEVEN days that I had of poor service, and let me move to someone else.