Disgraceful

I would like to say bad service but that would give a bad name to bad service. I waited 3 weeks for my fibre to be activated. I spent every day on the phone with them, either on the helpline waiting for a call back or on their new Whatsapp helpline. This is the biggest joke ever. Some replies took 40 minutes and one guy by the name of Larry just didn`t make an effort to reply. Eventually I gave up. Went to Vox and my line was activated within 4 days.

Never, ever again. Disgraceful.