Disappointment in Afrihost's Policies and Practices

It is deeply disappointing to resort to platforms like this just to have my concerns acknowledged. I have always held great respect for company policies, but recent experiences with Afrihost have left me frustrated and disheartened. In the past month alone, I have been charged extensive administrative fees more than three times. Services were abruptly suspended in the middle of the month over a minor R6.00 fee, which was followed by an additional R30.00 admin fee—resulting in a total of R36.00 owed on a monthly bill of R749. This seemingly trivial amount led to a full day without access to telephone lines and email services, causing significant business interruptions and costing us thousands. I am extremely disappointed in Afrihost's lack of consideration. If I were to find another service provider, I would gladly transition at the earliest opportunity. This experience feels indifferent, if not discriminatory, as I doubt similar actions would be taken against other groups.