DISAPPOINTMENT

My Fibre has been down for 24 hours now. Although I have a ref no. I had to request callbacks twice after logging my fault. Just to hear no feedback had been received. I requested a call from the supervisor and I'm still waiting. They are very quick to debit my account but their after sale service is very very poor. When the fibre Connection works, it is good but pray that no problems pop up because there is no after sales service.