Disappointed in AFRIHOST

I have not had internet for 3 days. It's my first week back at work and I have been unable to work.

For 3 days I have been sitting on calls with Afrihost call centre. Sometimes for 2 hours at a time running thier tests and trying to reset the router. They then tell me they need to send a technician. Which they haven't yet done. And then I have to start the process again from the beginning with a new person.

Unbelieveably disapointed and angry