Disappointed

I never thought there would come a time when I would want to leave Afrihost. For the past week I've had difficulty using my Airmobile account. After over a week of inconvenience, I contacted them on WhatsApp. I spoke to a Sizwe who aggravated the situation by not apologising for the inconvenience caused. I mean he simply wouldn't apologise until after dragging an apology out of him , more than half an hour later. The inconvenience caused was the audacity to just block my account without warning. Dealing with high-horse Sizwe left me with a bitter taste which has led to my resolve to rid myself of Afrihost services.

This wasn't the first time they disabled my account. The last time I was asked to fill in a form and to submit the same freaking documents I had submitted just a month before when I first app**** for the new Airmobile number. I submitted my ID and face, Rica stuff twice or thrice at their request. And now they want me to waste MY precious time for the third or fourth time! The disrespect for customers is appalling.