Disapointed

I am very disappointed with their service. 1. The app does not update your data usage accurately. 2. To top up data via the app is a waste of time, the helpdesk that I called says it will take up to 48 hours!!! Yes 48 hours!! I ordered data via the app this morning at 6.23AM, its now 2.07PM and still nothing. So if you have an emergency, you're *****ed. 3. I cant cancel said transaction...It just says "pending" on the app. 4. I will definitely keep my ears open for a better service.