1 reviews | Active since May 2016
Different information from staff members
<p>Afrihost, I am deeply concerned and confused that I received two different answers from 2 staff members. I contacted Afrihost support via email with questions and also rep**** to an old ticket number I had from the past. I received 2 completely different answers. Here is the questions and answers I asked and received. </p> <p>----------</p> <p>My questions was: </p> <p>I am a MTN contract client. I have a data contract with them (no free sms's or free minutes) , but want to buy Afrihost airtime for calls and sms's starting the 18th of February 2017.</p> <p>Can this be done, so that I use my Mtn data and use Afrihost for pre-paid Airtime. <br />Can you also provide me instructions on how to do this. </p> <p>----</p> <p>I received a answer from Alex [#JJO- ********** 2]: ***</p> <p>Unfortunately we can not use our products in conjunction with a contractual agreement with a different ISP.<br />This means we need a prepaid service to be running at the other ISP for our services to apply.</p> <p>---------</p> <p>I received an answer from Damien W [#JYW- ********** 1]: Afrihost mobile</p> <p>Yes it is possible. You will just need to sign up for our Pre-paid Voice package on your existing number through the Clientzone under "Mobile".</p> <p>---------</p> <p>Afrihost, this is very confusing. My contact upgrade with MTN data start later this week, and I need to know if I can use my MTN data, but make voice calls and sms's with Afrihost Pre-paid airtime. I hope to receive clarification from you soon. Thank you :) </p>
