Delayed Line Activation: Afrihost vs Frogfoot

I ordered fibre on the 8th July in order to have it ready and up and running when August month starts. Today, I am still without wifi and get told that it is Frogfoots problem. However, Frogfoot claims I need to contact my ISP (aka its not there problem). I emailed ove the weekend, called this morning and messaged throughout the day and to my dismay, and oddly enough, Afrihost claims that they cannot get hold of Frogfoot. If this is the truth, its sad and disgusting how an ISP cannot even get hold of their own supplier, Frogfoot. Whatever the reason may be, the point remains that all parties have had ample time to acknowledge my order and switch me on my fibre. I have the installation and router, no additional installation needs to happen, absolutely zero admin work from Afrihost. Nonetheless, tomorrow is the 4th and 4 days into the month I still do not have fibre. I cannot express the grief and frustration I have coming ahead if this is my first experience with my new ISP.