Deflated

At this point I don't even have the energy to relate the appalling service I have received from Afrihost... Normally I would write a full review. But I really am deflated.. I applying of a fibre line on the 31 Jan 2022... The money was taken out of my account 2 days later.. But 17 days and million of phone calls later I still don't have my line.. I never get called back for an update and every time I call them I am told that it is Vumatel that they are waiting for.. Useless Vumatel doesn't have a call centre where you can call to find out what is happening.. I don't know how may times I have been told that my matter is been escalated... I am sure my matter is in the heaven at the moment, the number of times it's been escalated.... When I wanted to cancel I was told that it will take 10 working days to get my refund... So in a nutshell I am stuck with them at I don't have another R5400.00 to pay elsewhere while waiting for them to sort out their nonsense