Deceptive, misleading and ********** marketing of 1000 Mb/s product

On 7 October in MyBroadband CEO Gian Visser stated "the customer gets the speed they are paying for".

I pay for a 1000 Mb/s line, but have never got faster than 800 Mb/s into my house. I logged a call to try and sort this out and neither Afrihost nor their partner Vumatel have the will to even properly investigate the problem. Vumatel have closed 3 support tickets without doing anything. Afrihost haven't bothered to follow up these tickets.

Essentially Marketing a 1000 Mb/s line is when you cannot provide it is deceptive, misleading and ********** according to S29 and 41 of the Consumer Protection Act and either Afrihost appear to be guilty of all of these or Gian Visser was lying and the customer is irrelevant to Afrihost.