DEBIT ORDERS PROCESSED WITHOUT AUTHORISATION

Afrihost. I have been waiting since 28 April 2023 for my Fabre Installation. And you bill me on a Saturday Evening on 21/10/2023 R999 cancellation Fee because you Afrihost cannot install my fibre. Why do you accept the order in the first place if you cannot provide the service. You better reverse that debit order very quickly and ensure you cover my banking costs. Who gives you the right to put debit orders through on my account. You do not value your clients. I am cancelling all my products with you with immediate effect. Looks like you do not need business anymore so I will spend my money elsewhere where I am valued as a client.