RC
Royston C

1 reviews | Active since May 2011

07 Sept 2022, 14:10

Debit order Amendments

To whom it May concern.

I need to speak with someone who has the power to change a billing date.

I do not want to speak to someone who cant help me.

I do not want to understand afrihost/vumatel billing.

I need the team to help me find a solution either eft to another account without my fibre be disconnected from africhost/vumatel and i would like cancel my debit order for the 1st as no matter how hard i try to change the dd dates to the 25th i get robotic answer.

I am reaching my boiling point.

Another classic response from afrihost below:

[#VYN-***3]: ClientZone - Fibre : Debit order Amendments

Good day Royston

I trust you are doing well, in good health, and keeping safe, Thank you for getting in touch with Afrihost.

Afrihost billing is automated and payment date has been set for the 1st of each month , the debit order date can not be changed .

Have a wonderful day further and please let me know if you require more assistance.

Warm Regards,

Alicia

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