26 days and NO Fibre!

It's been 26 days since I tried to move over to Afrihost from another Fibre provider.

Last Friday I cleared my afternoon and made myself available for a support consultant to call me to assist. A gentleman "Surprise" called me. He did not explain what exactly I needed to do and when I questioned him, he became impatient and said "I can see you are going to give me a hard time" and cuts the call.

Now, I've been waiting for my order to be completed for more than 3 weeks. I cleared my plans and left the office early to accommodate "Surprise" and he has the nerve to cut the call on me.

This is totally unprofessional!

It's imperative that I have a connection at home as I need to assist clients after hours. This delay has caused problems for me in the workplace.

I wonder if ever I will have a Fibre connection at home.

Sincerely fed up.