Day 3 of waiting for connection

I moved from vox to afrihost hoping I made a wiser choice. I'm still hopeful I made the right choice. It doesn't help when you chat with a consultant on WhatsApp who has a attitude and is clearly stupid. To be spending a hour with the customer and instructing them to do all sorts of checks when the main problem is Waiting for vumatel to connect says alot. When I told the consultant to nevermind and that they not helpful, that is your que to be apologetic not arrogant. Train your staff better.