EO
Edgar O
1 reviews | Active since Oct 2011
23 Aug 2015, 22:31
Data *******
I loaded data 7 times 250mb it finished in a total of 2hours 3minutes my my cell c daya is way less it lasted longer and did mire than afrihost which i was testing i cannot believe it , nothing running in the bavkground but my dara finished why charge your price if you will rip. A person off like this not on we might aswell pay fr what we will get than this- i loaded over a gig but never got my moneys worth you guys are ******* please cancel this service because its not fair
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Afrihost.com's replyOfficial
24 Aug 2015, 12:21Hello Sir Edgar,
We are sincerely sorry that you've had a poor experience.
We definitely give our clients a transparent record of their data usage (in ClientZone). However we do not store information on what sites, etc, data is used for. However, most mobile devices keep some record of usage as well. We audit our usage logs regularly to ensure our records integrity and accuracy.
Please also note that cancellation must be made in ClientZone as per our Terms and Conditions.
If you have any further queries relating to this complaint, please contact us on ***.
Kind regards
The Afrihost Team
We are sincerely sorry that you've had a poor experience.
We definitely give our clients a transparent record of their data usage (in ClientZone). However we do not store information on what sites, etc, data is used for. However, most mobile devices keep some record of usage as well. We audit our usage logs regularly to ensure our records integrity and accuracy.
Please also note that cancellation must be made in ClientZone as per our Terms and Conditions.
If you have any further queries relating to this complaint, please contact us on ***.
Kind regards
The Afrihost Team
Best regards,
Afrihost.com's reply24 Aug 2015, 12:21
Official
Hello Sir Edgar,
We are sincerely sorry that you've had a poor experience.
We definitely give our clients a transparent record of their data usage (in ClientZone). However we do not store information on what sites, etc, data is used for. However, most mobile devices keep some record of usage as well. We audit our usage logs regularly to ensure our records integrity and accuracy.
Please also note that cancellation must be made in ClientZone as per our Terms and Conditions.
If you have any further queries relating to this complaint, please contact us on ***.
Kind regards
The Afrihost Team
We are sincerely sorry that you've had a poor experience.
We definitely give our clients a transparent record of their data usage (in ClientZone). However we do not store information on what sites, etc, data is used for. However, most mobile devices keep some record of usage as well. We audit our usage logs regularly to ensure our records integrity and accuracy.
Please also note that cancellation must be made in ClientZone as per our Terms and Conditions.
If you have any further queries relating to this complaint, please contact us on ***.
Kind regards
The Afrihost Team
Best regards,