data *******

Hi

so I purchased the 60g/60g LTE package, data depleted about 20th of the month for a few months in a row. I then decided to restrict the kids from using the WIFI. even doing this my data still depleted about the same time. I have requested for a complete break down of my usage; Problem! they can provide me with billing detail of what times during the day I have been downloading. they cant provide me with actual details to the size I have been downloading. their billing graph only shows how data used per day. that data could have been using during night time witch should come off my night data. I'm am being **********. then the consultant Via their Whatsapp support advises I should download app GLASSWIRE, which I did and proves the point that I haven't use nearly as much data as what they say.

their support is useless.