MW
Maxwell W
1 reviews | Active since Dec 2011
29 Nov 2015, 19:42
Data disappearing.
My data has been disappearing very fast towards month end. On a 4 meg line which which have port errors every hour and has never sync more then 3.5 mbps, I managed to download 5 GB from 3am to 7 am. Well do the maths yourself. It gets better... previous day they claim i downloaded 22 GB in 18 hrs if you discount the so-called \free midnite to 6 am"data. Or does \""free midnite to 6 am\"" not really work<br> <br> <br> Sorry Afrihost"
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Afrihost.com's replyOfficial
30 Nov 2015, 13:32Hello maxwie,
Really sorry to hear about the poor experience you've had with us.
We've run an extensive review of your account as well as the data collection and cannot find any fault from our end. While there is indeed a spike up in usage towards the end of this month, all of the data usage originates from your line.
We'd definitely recommend reviewing your WiFi setup to ensure it's secure for only use with your devices, or review the devices connected to see which one is using the most data.
Regards
The Afrihost team
Really sorry to hear about the poor experience you've had with us.
We've run an extensive review of your account as well as the data collection and cannot find any fault from our end. While there is indeed a spike up in usage towards the end of this month, all of the data usage originates from your line.
We'd definitely recommend reviewing your WiFi setup to ensure it's secure for only use with your devices, or review the devices connected to see which one is using the most data.
Regards
The Afrihost team
Best regards,
Afrihost.com's reply30 Nov 2015, 13:32
Official
Hello maxwie,
Really sorry to hear about the poor experience you've had with us.
We've run an extensive review of your account as well as the data collection and cannot find any fault from our end. While there is indeed a spike up in usage towards the end of this month, all of the data usage originates from your line.
We'd definitely recommend reviewing your WiFi setup to ensure it's secure for only use with your devices, or review the devices connected to see which one is using the most data.
Regards
The Afrihost team
Really sorry to hear about the poor experience you've had with us.
We've run an extensive review of your account as well as the data collection and cannot find any fault from our end. While there is indeed a spike up in usage towards the end of this month, all of the data usage originates from your line.
We'd definitely recommend reviewing your WiFi setup to ensure it's secure for only use with your devices, or review the devices connected to see which one is using the most data.
Regards
The Afrihost team
Best regards,