1 reviews | Active since Jan 2011
Data disapears and they won't fix!
So we had an issue with VODACOM data disappearing. When we spoke to them they admitted fault immediately and refunded data to us. Apparently this was common error at the time.<br> <br> MTN has also admitted in the news to data issues.<br> <br> Afrihost use MTN, therefore denying a data issue is very worrying, how honest could they be if that is what they are willing to say?<br> <br> So we average 440Mb data a day. We can see that, they cans ee that. There are days when we are using as per usual or not even at all when over 1Gb will go. This is impossible when not in use. After back and forth with someone who never ONCE read my email but simply send me useless copy paste responses, we demanded a call. The called (Vaughan) tells us they basically do not trust or believe us and we must now take 5 days of tracking data to prove this to them?! What a joke. Cancellation initiated! Cheers Afrihost, Pure Internet Ploy
