Customer service was Horrible.

I had a problem with my internet line, so I called afrihost and one of their many *********** employees answered the phone. She was Extremely rude and kept on interrupting me while I was trying to explain the situation. She then proceeded to blame every other company for my line being down and having issues. I then contacted my Metrofibre who runs my line and they said everything on their side was fine. After requesting another call back from the same employee at Afrihost, they put me on hold where I was stuck for 15 min without answers. She then proceeded to tell me again how afrihost can not do anything to assist me with my line and that I can only complain to the other companies she had mentioned. After this I proceeded to call metrofibre Again where I was given the evidence and proof that the fault lies with afrihost. After calling Afrihost and presenting the evidence they told me they can still not assist me and that it is not in their control if their lines are not working. Poor service, Horrible attitudes and they are still denying that they did anything wrong.