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Warrick P
1 reviews | Active since Oct 2011
23 Feb 2015, 17:26
Customer Service Useless as Always
Afrihost is useless!! just as telkom is useless!! stay FAR away people. <br> I have been having endless problems with my ADSL line and all they try and do is insult <br> my intelligence by saying everything is fine on there side. I send test results to them with screenshots<br> and no reply. They just dont give a **** but they take our money at the end of the day. I have seen numerous <br> other complaints with EXACTLY the same problems i have been having and its not the first time, its a continuous battle with them. I wont wish this on anyone else so if i can give you the best piece of advise : <br> Stay away from Telkom and Afrihost.
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Replies (1)Afrihost.com's replyOfficial
24 Feb 2015, 07:21Hello inertia,
We apologise for the problems you are having with your DSL.
DSL infrastructure is provided by Telkom so unfortunately with DSL related, you will have to deal with Telkom either when a Telkom tech is dispatched or when applying for the voice line required to get DSL.
We are sorry for he problems you have had with us and our service. Our team has been notified of your query and will be in touch to assist in identifying where the problem is.
We apologise for the frustration caused.
Regards
The Afrihost Team
We apologise for the problems you are having with your DSL.
DSL infrastructure is provided by Telkom so unfortunately with DSL related, you will have to deal with Telkom either when a Telkom tech is dispatched or when applying for the voice line required to get DSL.
We are sorry for he problems you have had with us and our service. Our team has been notified of your query and will be in touch to assist in identifying where the problem is.
We apologise for the frustration caused.
Regards
The Afrihost Team
Best regards,
Afrihost.com's reply24 Feb 2015, 07:21
Official
Hello inertia,
We apologise for the problems you are having with your DSL.
DSL infrastructure is provided by Telkom so unfortunately with DSL related, you will have to deal with Telkom either when a Telkom tech is dispatched or when applying for the voice line required to get DSL.
We are sorry for he problems you have had with us and our service. Our team has been notified of your query and will be in touch to assist in identifying where the problem is.
We apologise for the frustration caused.
Regards
The Afrihost Team
We apologise for the problems you are having with your DSL.
DSL infrastructure is provided by Telkom so unfortunately with DSL related, you will have to deal with Telkom either when a Telkom tech is dispatched or when applying for the voice line required to get DSL.
We are sorry for he problems you have had with us and our service. Our team has been notified of your query and will be in touch to assist in identifying where the problem is.
We apologise for the frustration caused.
Regards
The Afrihost Team
Best regards,
