Customer Service

<p>I have had many issues lately with regards to not getting notifications when my data was close to running out. It is frustrating as I used to get these notifications and would top up but now it seems to have dwindled away and it is frustrating as I am in the online industry and need to be connected at all times and when my data gets cut without warning it is upsetting because I personally know that I have requested this service and I tried having a live chat with an agent sometime last week and it was horrible, the agent basically told me what I had already known and had done and then left the chat without waiting for my response of following up if the issue had been resolved. I sent through another request and no response has been received yet and I doubt I will be assisted as they are currently experiencing high volumes of support calls. I am highly upset that this is the service that I have received and do not want to go elsewhere but if this continues I will be forced to go somewhere else where I will be assisted no matter how small or big the issue may be.</p> <p> </p> <p>Please have a look at your customer service as it is getting quite irritating.</p>