Customer Service

I app**** for Fiber with Afrihost last week the day after the application Openserv came and installed my lines. I called Afrihost and they said they will send my Router. I am still waiting. Then after numeric effort i got hold of someone at Afrihost that gave me a Delivery tracing number.. but the tracing number do not exist as the tracking company do not have any records of the Router that must have been delivers Yesterday Already. This is the WORST Service i have ever came across. Then i requested a Call Back as it looks like this is the only way you maybe get info from Afrihost to help me set up a old Router i have but still i have not received any any response and the call back was done 8 hours ago. Afrihost YOUR SERVES IS HORRIBLE.