Credit Card payment not puicked up by afrihost

On the 3rd of November I conducted a credit card payment using afrihost's online payment facility provided in the clinet zone.<br> <br> I received: <br> <br> Dear valued customer<br> o FNB :-) R349.00 reserved for purchase @ Afrihost from FNB card a/c..***xx using card..***xx. Avail R***x. 3Nov 15:06<br> <br> customer receipt from vcs:<br> <br> [URL Removed] 3D 3 <br> Company Reg:*** <br> Vat Reg:*** <br> Phone:*** Fax:*** <br> [Email Removed] <br> <br> CUSTOMER RECEIPT <br> Card Type: Visa <br> Card Number: ***8017 <br> Cardholder Name: ****** <br> Email Address: [Email Removed] <br> Merchandise: Afrihost - Account Settlement <br> Amount: ZAR 349.00 <br> Budget Period: 00 <br> Authorisation: APPROVED <br> Auth Code: 354371 <br> ACS Response: Authentication Complete <br> ECI Code: 05 <br> *** <br> Transaction RRN: *** <br> Transaction Date: 03/11/2015 3:04:50 PM <br> Merchant No:*** Terminal-Id:4689 <br> Entry Mode:Manual User:web Processor:vvProd <br> Processed by Virtual Card Services: [URL Removed] <br> <br> The amount was reserved on my credit card and got processed on the 5th of November. Afrihost is firmly saying they did not receive the funds. <br>